NGOs' efficiency and their sustainability reforms: impact analysis through an envelopment approach

ABSTRACT

The government of India has been implementing various development program activities and reforms through non-governmental organizations [NGOs] in a bid to improve efficiency in the service delivery. There has been little effort so far, however, to review and synthesize the lessons learned from these experiences and/or for further development of services. This paper is aimed to estimate the relative technical and scale efficiency of NGOs in India to demonstrate policy implications in the developmental sector. The empirical analysis was used to assess the efficiencies to highlight the importance of internal dynamics of the NGOs for enhancing its social contract. Nonetheless, the paper concluded to policy makers and the leaders of NGOs that the versatility of empirical analysis in measuring inefficiencies among the organizations and their inputs need a close and continual monitoring; follow allocative efficiency and provide required sustainability efforts for reforming NGOs which are necessary and is the need of the hour