[Rate of general health, job stress and factors in medical records workers]

ABSTRACT

Hospital staff, because of their responsibility for keep health and treatment of patients, may be affected by many stressful factors. In this study, rate of general health, stress level, and stressful factors in medical records staff working in Mazandaran hospitals was surveyed. In this descriptive [cross sectional] research, all medical record staff were participated [no sampling]. General health questionnaire [GHQ], Osipow questionnaire [for rate of stress], and a researcher made questionnaire [for find out the stress factors] were used. Data was analyzed with SPSS software. The staff working in private hospitals had a better general heath condition. Medical records administrators had more stress. The rate of stress in medical records staff [with academic degree] and in staff with no academic degree was in the same level; but general health level in staff with academic degree was higher. k2 test showed that there was not any significant relation between rate of general health [P = 0.06], stress [P = 0.21] and course of education. The general health condition in all staff was in acceptable rate. Also, the stress level was in natural rate. Attention to medical records workers because of relationship with patients and duration of the time which they must work, for removing stressful factors is suggested