Evaluation of knowledge and expectations of Dr. shariati Hospital health care professionals regarding the services of the Hospital's Drug and Poison Information Center

ABSTRACT

This study was conducted to clarify the expectations of the health care professionals [professors, residents, interns, nurses and head nurses] in Dr. shariati Hospital regarding the services of the Drug and Poison Information Center in this Hospital. Data was collected from a questionnaire which was distributed among 400 people in April 2009. Only 157 respondents fulfilled the questionnaire. So a return rate of 39% was achieved. According to the results, medical reference books and drug information textbooks [36.7%] and expert colleagues [29.7%] were the [most commonly] used drug information resources. 77.8% of respondents [almost never] use DPICs. According to the results, 77.5% of respondents were non- acquainted with these centers' activities. 44.4% of respondents included [adverse drug reactions] and 33.3% included [availability of drugs in pharmacy] in the blank space considered for them to mention any expectation [s] they rank as the most important. In addition, 74% of them rank [incompatibility of injectable drugs] and [70.1% rank] drug interactions [as the [extremely important] issues. Being non acquaintance with services of DPIC centers can be considered as the most important reason of not using them. Even after 13 years of opening of the first DPIC in IRAN, the health care professionals are not familiar with these centers' services and activities yet. It shows an urgent need for culture building activities to introduce them these centers services