Evaluación de la calidad de la atención de enfermería en pacientes oncológicos tratados con quimioterapia / Evaluation of quality of the nursing care in oncology patients treated with chemotherapy
Medisan
;
18(11)nov.-nov. 2014. tab
Article
in Spanish
| LILACS, CUMED
| ID: lil-728429
RESUMEN
Se efectuó un estudio descriptivo y transversal en el Departamento de Quimioterapia ambulatoria del Hospital General Docente "Dr. Juan Bruno Zayas Alfonso" de Santiago de Cuba, desde julio hasta septiembre del 2013, a fin de evaluar la calidad de la atención de enfermería, así como el nivel de satisfacción de quienes la recibieron. La muestra estuvo constituida por 300 pacientes oncológicos tratados con antineoplásicos y 3 profesionales de enfermería, que laboraban en el mencionado Departamento. Se constató que la calidad de la atención de dichos profesionales en su dimensión trato humano y nivel de atención fue buena, así como el nivel de satisfacción de quienes la recibieron resultó favorable.
ABSTRACT
A descriptive and cross sectional study was carried out in the Department of ambulatory Chemotherapy of "Dr. Juan Bruno Zayas Alfonso" Teaching General Hospital in Santiago de Cuba, from July to September, 2013, in order to evaluate the quality of the nursing care, as well as the level of satisfaction from those who received it. The sample was constituted by 300 oncology patients treated with antineoplastic drugs and 3 nursing professionals who worked in the mentioned department. It was verified that the quality of care of these professionals in its dimension, human treatment and level of care was good, as well as the satisfaction level of those who received it was favorable.
Full text:
Available
Index:
LILACS (Americas)
Main subject:
Quality of Health Care
/
Patient Safety
/
Nursing Care
Type of study:
Observational study
Language:
Spanish
Journal:
Medisan
Journal subject:
Medicine
Year:
2014
Type:
Article
Affiliation country:
Cuba
Institution/Affiliation country:
Hospital General Docente Dr. Juan Bruno Zayas Alfonso/CU
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