A Study on Users’ Satisfaction of Electronic Resources and Services in the Self Financing Colleges Affiliated to Madurai Kamaraj University.

ABSTRACT

Utilization of electronic resources by the students depends largely on some factors pertaining to the users, especially E resource service and satisfaction. Therefore, the study investigated the influence of e- resources service and satisfaction about the usage of electronic resources by the students in self financing colleges affiliated to Madurai Kamaraj University, Madurai. The survey research design was adopted in the study with the questionnaire as a major instrument for data collection. Simple random sampling and purposive sampling techniques were adopted to select self financing colleges and 216 respondents. The study recommended that measures should be taken to increase the level of e-resources service among the students for increasing the usage of available electronic resources in the academic libraries.