Customers-satisfaction-with-application-based-banking-an-empirical-study-of-udaipur-city

ABSTRACT

In the present era, Technology is affecting both qualitatively and quantitatively life of each and every one. The exponential growth of information technology has touched the lives of millions of people and introduced major changes in the worldwide economic and business atmosphere. The developments in the banking technology have speeded up the banking communication and transactions for clients via various apps of banking so keeping this in view this research has been conducted to study the customers' satisfaction with application based banking. The data has been collected from 300 customers with the help of semi structured questionnaire and it has been concluded that majority of customers were satisfied with application based banking services in Udaipur city