Assessment of client satisfaction in a paediatric ward.
Ceylon Med J
;
1996 Dec; 41(4): 148-50
Article
in English
| IMSEAR
| ID: sea-48426
ABSTRACT
OBJECTIVE:
To assess client satisfaction of bystanders regarding (a) outcome of the illness and treatment and (b) advice given regarding the illness and attitudes of doctors.DESIGN:
A descriptive cross-sectional study based on an interviewer administered questionnaire.SETTING:
A ward at Lady Ridgeway Children's Hospital, Colombo. STUDY SAMPLE The bystanders of children discharged in the morning during the defined study period of May to November 1994.RESULTS:
The majority of bystanders were satisfied with the care of their children, but were less satisfied with the advice they had received regarding the illness.
Full text:
Available
Index:
IMSEAR (South-East Asia)
Main subject:
Humans
/
Cross-Sectional Studies
/
Patient Satisfaction
/
Adult
/
Educational Status
/
Hospital Units
Type of study:
Observational study
/
Prevalence study
/
Risk factors
Language:
English
Journal:
Ceylon Med J
Year:
1996
Type:
Article
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