A Meta-analysis of the Variables related to the Emotional Labor of Nurses / 간호행정학회지

ABSTRACT

PURPOSE: The study was done to verify the effect size of the variables related to the emotional labor of nurses. METHODS: A total of 47 article on variables related to the emotional labor of nurses and published from 2006 to 2014 were used for the meta-analysis. RESULTS: Variables with the largest effect size related to emotional labor were identified as the variables of work task, organization and individual characteristics in descending order of effect size. The sub-factors with the greatest effect size in the work task variable were exhaustion and work commitment, while for organization variables, intention to change jobs had the largest effect size. For individual characteristics, physical symptoms had the largest effect size. CONCLUSION: The results of this study are meaningful as the first study to integrate research results on variables related to the emotional labor of Korean nurses, providing practical data for the management of emotional labor.