The Effects of Service Orientation on the Organizational Commitment and Management Performance of Public Health Center Workers / 한국직업건강간호학회지
Korean Journal of Occupational Health Nursing
;
: 151-159, 2017.
Article
in Korean
| WPRIM
| ID: wpr-227363
ABSTRACT
PURPOSE:
The purpose of this study was to identify the effects of service orientation on the organizational commitment and management performance of public health center workers.METHODS:
A cross-sectional survey design was used. A convenience sample of 280 workers was recruited from six public health centers in J province, South Korea. Data were collected by self-report questionnaires, including general characteristics, service orientation, organizational commitment, and management performance. Data were analyzed with descriptive statistics, Pearson correlation coefficients, independent t-test, one-way ANOVA, and hierarchical regression using the SPSS 22.0 program.RESULTS:
The service orientations explained 34.1%of the variance in organizational commitment and explained 31.4% of the variance in management performance. The service orientation was a significant predictor of organizational commitment and management performance.CONCLUSION:
The results of this study suggest that better strategies for service orientations will be helpful to enhance organizational commitment and management performance in the public health center.
Full text:
Available
Index:
WPRIM (Western Pacific)
Main subject:
Public Health
/
Cross-Sectional Studies
/
Korea
Type of study:
Observational study
/
Prevalence study
/
Prognostic study
/
Risk factors
Country/Region as subject:
Asia
Language:
Korean
Journal:
Korean Journal of Occupational Health Nursing
Year:
2017
Type:
Article
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