Bottleneck problems and optimizing methods of medical service process / 中华医院管理杂志

ABSTRACT

Based on the analysis of current status of medical service process including the service in out-patient, hospitalization, test, examination, nursing, and so on, the paper describes the bottlenecks and major existing problems of current medical service process. And it further discusses how to make full use of the advanced health information technology, make scientific and reasonable arrangements for all links of medical service, reconstruct medical service process facing the patients, and optimize and reengineer the medical service process.