The application of clients' relationship management in large general hospital physical examination centre / 中华医学教育探索杂志
Chinese Journal of Medical Education Research
;
(12): 986-988, 2011.
Article
in Chinese
| WPRIM
| ID: wpr-421495
ABSTRACT
With the economic development, more and more people concerned about health. Institution and people engaged in physical examination is springing up. Facing increasingly less obvious advantages of product homogeneity, and the growing market which must cater to different customers, as a large general hospital medical center, we should make good management of customer relationship, improve customers' satisfaction, increase their loyalty, provide the most effective health protection for the physical examination so as to improve market competitiveness and bring social and economic benefits to the hospitals, thus achieving a win-win objective.
Full text:
Available
Index:
WPRIM (Western Pacific)
Language:
Chinese
Journal:
Chinese Journal of Medical Education Research
Year:
2011
Type:
Article
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