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Survey of user satisfaction and service quality of a library / 中华医学科研管理杂志
Chinese Journal of Medical Science Research Management ; (4): 265-267, 2013.
Article in Chinese | WPRIM | ID: wpr-437099
ABSTRACT
This paper analyzes library users' satisfaction about service quality of the library of Peking University School and Hospital of Stomatology.The main factors associated with users' satisfaction are discussed.In the end,it proposes a series of effective measures to promot library service quality.

Full text: Available Index: WPRIM (Western Pacific) Language: Chinese Journal: Chinese Journal of Medical Science Research Management Year: 2013 Type: Article

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Full text: Available Index: WPRIM (Western Pacific) Language: Chinese Journal: Chinese Journal of Medical Science Research Management Year: 2013 Type: Article