Agent and efficacy of business process reengineering in drug reception for ward areas / 中华医院管理杂志
Chinese Journal of Hospital Administration
;
(12)1996.
Article
in Chinese
| WPRIM
| ID: wpr-524488
ABSTRACT
Objective To shorten the time of drug reception for ward areas and improve the overall satisfaction level towards the hospital. Methods The process of drug reception for ward areas was optimized by means of information technology and through business process reengineering. Results The time of drug reception for ward areas was effectively shortened and work efficiency and the overall satisfaction level were improved. Conclusion Using information technology and implementing business process reengineering are effective measures that can be taken by hospitals to improve efficiency and satisfaction level.
Full text:
Available
Index:
WPRIM (Western Pacific)
Language:
Chinese
Journal:
Chinese Journal of Hospital Administration
Year:
1996
Type:
Article
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