Utilization of community health services and influencing factors in Shenzhen / 中华医院管理杂志

ABSTRACT

Objective To analyze the utilization of community health services(CHS) and influencing factors in Shenzhen. Methods Surveys were conducted by means of cluster random sampling and utilization of CHS for health promotion, utilization of single services and integrated utilization were analyzed using descriptive methods. Results The rate of integrated utilization was 35.90% and the most utilized single services were patient care and drug purchase, with general physical checkup, health guidance and disease prevention coming next. Conclusion Factors such as the layout, convenience and knowledge of CHS are conducive to enhancing the rate of CHS utilization whereas factors such as residence in a special economic zone, student status, and higher educational backgrounds have a negative influence on CHS utilization.