Application of Key Performance Indicators Project Management in TCM Pharmacy of General Hospital / 中国药房

ABSTRACT

OBJECTIVE: To investigate the application of key performance indicators (KPI) project management in TCM pharmacy of generl hospital.METHODS: KPI project management system which is established by TCM pharmacy and the specific process of implementation were analyzed and summarized.RESULTS: KPI project management improved performance management of TCM pharmacy and confirmed target of position.CONCLUSION: Comprehensive KPI management model should be set up in TCM pharmacy and play great role in general hospital.