Application of PDCA circular method in nursing quality management / 中国基层医药

ABSTRACT

Objective PDCA circular method was used to control the nursing quality in nursing level,service attitude,health education and hospital environment,so that nursing quality could be increasingly improved.Methods According to PDCA circular method,a repeated circular process,which includes plan,doing,check,action,helps us to find problems and improve our work at once.The patients' satisfaction to nursing was done by a questionnaire and P value was used to analyse the difference in statistics among three groups.Results The patients' satisfaction of our nursing had increased year by year.There was statistically significant difference(P