Evaluation of Satisfaction with Hearing Aids Using a Questionnaire Based on MarkeTrak Survey / 대한이비인후과학회지
Korean Journal of Otolaryngology - Head and Neck Surgery
;
: 304-313, 2014.
Article
in Korean
| WPRIM
| ID: wpr-649827
ABSTRACT
BACKGROUND AND OBJECTIVES:
MarkeTrak survey is a subjective evaluation method for hearing aid users. This investigation evaluated the level of subjective satisfaction in hearing aid users by adopting the MarkeTrak survey method. SUBJECTS ANDMETHOD:
Ninety-seven subjects participated in this study and replied to the Korean version of 8th MarkeTrak survey. The satisfaction score regarding hearing aids used a 7-point scale to analyze the patient-related as well as hearing aids-related factors.RESULTS:
Overall satisfaction rate was 60.8%. Among the patient-related factors, women showed significantly higher satisfaction rate (p<0.05) than men but the level of education affected the satisfaction rate (p<0.05). Hearing aids users showed significantly higher satisfaction rate in small group communication than in other circumstances (p<0.05). The factors related to the hearing aids did not have significant influence on the satisfaction rating.CONCLUSION:
MarkeTrak survey is a useful questionnaire for evaluating satisfaction about not only hearing factors but also sociodemographic factors and hearing-aids related factors.
Full text:
Available
Index:
WPRIM (Western Pacific)
Main subject:
Surveys and Questionnaires
/
Consumer Behavior
/
Education
/
Hearing
/
Hearing Aids
Limits:
Female
/
Humans
/
Male
Language:
Korean
Journal:
Korean Journal of Otolaryngology - Head and Neck Surgery
Year:
2014
Type:
Article
Similar
MEDLINE
...
LILACS
LIS