Development of a Job Competency Model of a Dental Intermediary-Manager Using the Delphi Method / 치위생과학회지
Journal of Dental Hygiene Science
;
(6): 150-159, 2017.
Article
in Korean
| WPRIM
| ID: wpr-653672
ABSTRACT
The purpose of this study was to identify job competencies of a dental intermediary-manager and to develop a job competency model. First, job competencies were extracted from literature review. Next, a focus group interview was conducted with a total of 5 people to prepare a draft of job competency model for dental intermediary-manager. Finally, a Delphi survey was conducted with 32 panels. A job competency model for dental intermediary-manager consisted of 6 groups which were dental business management, medical support, human resources management, communication, customer management, leadership, self-control and attitude. Subsequently 25 sub-competencies and 95 behavioral indicators were developed. The job competency model will be able to provide basic data for the development training programs to improve the competency of dental intermediary-managers.
Full text:
Available
Index:
WPRIM (Western Pacific)
Main subject:
Focus Groups
/
Commerce
/
Dental Hygienists
/
Education
/
Self-Control
/
Leadership
/
Methods
Type of study:
Qualitative research
Limits:
Humans
Language:
Korean
Journal:
Journal of Dental Hygiene Science
Year:
2017
Type:
Article
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