The Influence of Income Level and Remuneration Scheme on Job Satisfaction among Professional Driving Instructors in Malaysia

ABSTRACT

This study aims to determine the job satisfaction (JS) level among professional driving instructors (PDIs) in the drivertraining and licensing system in Malaysia. Specifically, it looks at the influence of income level and remunerationscheme on PDI’s satisfaction. The average income of PDI is relatively low with three remuneration schemes fixedincome; fixed income plus commission; and commission only. The study adopted the cross-sectional survey using the20-item Minnesota Job Satisfaction Questionnaire (MSQ) (short-form) with end-specified 10-point scale. Analysis ofthe data revealed that PDIs with higher income are more satisfied with their job, t (179) = -3.248, p = 0.001.Similarly, three level One-way ANOVA of JS scores with three remuneration schemes revealed a significant differenceof JS across these schemes, F (2,178) = 3.51, p ≤ 0.032. Researchers’ further exploration found a significantinteraction between these two variables (income level vs. remuneration scheme), F (5,175) = 4.88, p = 0.001. Ingeneral, PDIs with higher income are more satisfied with their job only if they received it as a fixed income(regardless of having commission or not). This insightful finding can be a basis for relevant stakeholders inunderstanding the influence of income and remuneration scheme towards JS among PDIs in Malaysia.