A Literature Review of Research on Medical Service Design in Korea / 간호행정학회지
Journal of Korean Academy of Nursing Administration
;
: 85-96, 2018.
Article
in Korean
| WPRIM
| ID: wpr-740036
ABSTRACT
PURPOSE:
Purpose of this study was to analyze research on the service design process applied to domestic medical service areas.METHODS:
A review was made through domestic databases including RISS, KISS, DBpia, and NDSL and for the analysis framework a medical service classification code which integrated the medical service area and the design fields.RESULTS:
In the healthcare service field there were 9 studies (69.2%) in the medical area, 1 study (7.7%) each in nursing and oriental medicine, and 2 studies (15.4%) in healthcare. According to analysis results based on the medical service classification code, there were 5 studies in prevention and management, 6 studies in curative care, 1 each in rehabilitation and ancillary care. Double diamond process was used in 8 studies.CONCLUSION:
Service design was applied mainly to the curative care in the domestic medical settings but little research on service design in the long-term nursing care area was identified. As a strategy to improve the quality of nursing service, it is necessary to adopt the service design process for various nursing service areas in Korea.
Full text:
Available
Index:
WPRIM (Western Pacific)
Main subject:
Rehabilitation
/
Nursing
/
Classification
/
Diamond
/
Patient-Centered Care
/
Delivery of Health Care
/
Quality Improvement
/
Korea
/
Medicine, East Asian Traditional
/
Nursing Care
Country/Region as subject:
Asia
Language:
Korean
Journal:
Journal of Korean Academy of Nursing Administration
Year:
2018
Type:
Article
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