The Effect of SBAR Communication on Nurse's Perception about Communication and Attitudes toward Patient Safety / 임상간호연구
Journal of Korean Clinical Nursing Research
;
(3): 23-33, 2018.
Article
in Korean
| WPRIM
| ID: wpr-750240
ABSTRACT
PURPOSE:
The purpose of this study was to investigate the effect of SBAR communication program on nurse's perception about communication and attitudes toward patient safety.METHODS:
A single-group pre-post experimental study was conducted. A SBAR education program was provided to 167 nurses working in 9 general wards of a hospital in Seoul. A total of 153 questionnaires were included for the final analysis. Statistical analysis included analysis of variance, paired sample t-test, and Cochran-Mantel-Haenzel test.RESULTS:
After applying SBAR communication education, nurses perceived significant improvement in three of the five categories of communication between nurses and doctors; satisfaction (p=.001), accuracy (p=.001), and understanding (p=.002). The indicators of communication between nurses were also improved significantly in the order of accuracy (p=.001), satisfaction (p=.001), shift communication (p=.001), and openness (p=.016). The scores of nurse's attitudes toward patient safety demonstrated a significant increase in the five categories out of the six; perception of management (p=.001), working condition (p=.001), safety climate (p=.001), teamwork climate (p=.001), job satisfaction (p=.012).CONCLUSION:
It is recommended that nurses and doctors use SBAR communication in their practice. Developing education programs and utilization methods is required for the effective establishment of SBAR communication.
Full text:
Available
Index:
WPRIM (Western Pacific)
Main subject:
Patients' Rooms
/
Climate
/
Education
/
Patient Safety
/
Seoul
/
Job Satisfaction
Limits:
Humans
Country/Region as subject:
Asia
Language:
Korean
Journal:
Journal of Korean Clinical Nursing Research
Year:
2018
Type:
Article
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