Discussion on the doctor-patient relationship under the "Internet+" scenario based on the concept of value co-production / 中华医院管理杂志

ABSTRACT

Thanks to the advent of " Internet + medical care" , the conventional doctor-patient relationship is facing changes, mostly the rise of patients′say in healthcare services.This paper is based on a research hypothesis of the community of interests and value community in the healthcare system as well as a theory of value co-production. On such basis, the author explored how to understand the interests of the medical, patient, and network groups, analyzed the interest linkage mechanism affecting the relationship between doctors and patients, and established the design process of creating doctor-patient value and the cooperation mechanism between doctors and patients. Upon a reasonable realization of the interests of all parties, the effective establishment of an interactive relationship between doctors and patients and the mutual benefit of the interests of all parties should be effectively promoted.