The practice of the effect of quality control circle in medicine waiting time reduc-tion of out-patients in Hospital of Traditional Chinese Medicine of Foshan City / 药学实践杂志

ABSTRACT

Objective To investigate the effect of quality control circle in the reduction of medicine waiting time for out‐patients .Methods Analyze the reason of the increase of medicine waiting time for out‐patients was analyzed .Specific plan was made and carried out .Medicine waiting time for out‐patients before and after the intervention was compared by statistic analy‐sis ,and the effect of quality control circle was assessed .Results The average medicine waiting time for out‐patients after inter‐vention was 14 .47 min ,which was 2 .45 min shorter than the average time before the intervention;67 .78% of the patients got their medicine within 15 min after the intervention ,which was 10 .61% higher than that of before the intervention ;the quality control methods ,abilities of solving problems and working initiative of the quality control circle stuffwere improved .Conclusion Quality control circle is capable of increasing dispensing efficiency ,shortening medicine waiting time for out‐patients ,and promoting the core competitiveness of dispensary of traditional Chinese medicine .