Setup and management of the multi-functional post for outpatients / 中华医院管理杂志
Chinese Journal of Hospital Administration
;
(12): 944-946, 2019.
Article
in Chinese
| WPRIM
| ID: wpr-800887
ABSTRACT
Simplified outpatient service flow and higher service efficiency can save back-and-forth trips and queuing time of outpatients and better their medical experience. The authors introduced the hospital′s experience in establishing a one-stop multi-functional outpatient service center. This center integrated such departments as outpatient office service, medical insurance office service, and registration & fee payment. Such a " multifunctional post" provided a one-stop service for the patients, hence optimizing the workflow for creating a convenient and fast outpatient service.
Full text:
Available
Index:
WPRIM (Western Pacific)
Language:
Chinese
Journal:
Chinese Journal of Hospital Administration
Year:
2019
Type:
Article
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