Product thinking as applied in designing the training model of hospital infection knowledge for cleaning staff of hospitals / 中华医院管理杂志

ABSTRACT

Nosocomial infection prevention and control(hereinafter referred to as " hospital infection prevention and control" )knowledge training is an important part of hospital infection prevention and control work, making its training for hospital cleaning personnel a critical and difficult area. The authors applied product thinking concept to design the training model of hospital infection prevention and control knowledge for hospital cleaning staff. In analysis, they identified problems in their training, pinpointed existing problems, and developed training objectives through interview, along with training outlines and training management requirements. Approaches of pictures, texts, videos and on-site demonstrations were called into play in the training, eventually achieving the goal that cleaning staff satisfactorily accepted the training content and form, and effectively mastered and applied the knowledge of hospital infection in their work. It is expected that this training model can provide reference for the training of hospital cleaning staff in the prevention and control of infection in hospital.