Effects of Early Rehabilitation on Expectation and Perception for Inpatients with Work Injury / 中国康复理论与实践
Chinese Journal of Rehabilitation Theory and Practice
;
(12): 357-362, 2019.
Article
in Chinese
| WPRIM
| ID: wpr-905532
ABSTRACT
Objective:
To compare the expectation and perception of rehabilitation services for patients with work injury with or without early intervention.Methods:
From August, 2017 to February, 2018, 350 inpatients with work injury accepted early intervention and non-early intervention were investigated with the modified ServQual scale.Results:
There was no significant difference in the expectation between the inpatients accepted early intervention and non-early intervention (t < 1.904, P > 0.05). In both groups, expectation was the highest in assurance and responsiveness dimension, and the lowest in reliability dimension. The perception was higher in the early intervention group than in the non-early intervention group. In both groups, perception was the highest in tangibility, and the lowest in empathy.Conclusion:
Early intervention of rehabilitation may improve the perception of services.
Full text:
Available
Index:
WPRIM (Western Pacific)
Language:
Chinese
Journal:
Chinese Journal of Rehabilitation Theory and Practice
Year:
2019
Type:
Article
Similar
MEDLINE
...
LILACS
LIS