Research on the competence of hospital pharmacists in pharmaceutical care based on factor analysis and fuzzy comprehensive evaluation / 中国药房

ABSTRACT

OBJECTIVE To provi de reference for scholars to carry out the research on the competency of pharmacists in pharmaceutical care and the human resource management of hospital pharmaceutical personnel. METHODS The questionnaire was designed with Pharmacist Pharmaceutical Service Competency Evaluation Standard （Trial）as the competency evaluation indexes. The convenient sampling method was used to investigate the pharmaceutical technicians from two third-class grade A hospitals in Harbin. Exploratory factor analysis was used to judge whether each dimension and item of competency index system needed to be adjusted；the final weight of each evaluation index was calculated by analytic hierarchy process ；fuzzy comprehensive evaluation method was used to evaluate the competency of pharmacists in pharmaceutical care. RESULTS Totally 152 questionnaires were collected and 142 valid questionnaires were collected ，with an effective recovery rate of 93.42％. In this study ，women accounted for 76.8％，those aged 40 and below accounted for 60.6％，those with bachelor ’s degree and above accounted for 84.5％，those with intermediate professional title accounted for 45.1％，and those with 10 years of work or below accounted for 60.6％. Four common factors were extracted in exploratory factor analysis ，and the cumulative variance contribution rate was 78.841％，which were named knowledge and skills ，motivation，personal literacy and professional ethics. The average score of the pharmacist ’s pharmaceutical care competency was （5.884±0.810），and the development of various dimensions of competency was not balance ； honesty and trustworthiness ，conscientiousness and responsibility and dedication scored higher ，while the scores of statistical knowledge，foreign language knowledge and drug treatment evaluation ability were lower. According to the evaluation method of fuzzy comprehensive evaluation ，the final comprehensive evaluation result was “consistent”. CONCLUSIONS The evaluation indexes of pharmacist competency have good reliability and validity in the competency evaluation of pharmacists in medical institutions. At the same time ，the basic knowledge of 32 hospital pharmacists and their ability to participate in clinical rational drug use need to be further improved.