Untact Visit Service Development Based on an Application Reflecting the Circumstances during COVID-19: Focusing on Utilization in the Pediatric Intensive Care Units
Journal of Korean Academy of Nursing
;
: 573-584, 2021.
Article
in Korean
| WPRIM
| ID: wpr-915296
ABSTRACT
Purpose@#This study aimed to develop an untact visit service based on an application that can be utilized in the pediatric intensive care unit (PICU) during COVID-19. @*Methods@#This study adopted the double diamond process of service design comprising the discovery, defining, and development stages. @*Results@#We developed an untact visit service based on an application that considered the child’s status, schedule, photo, and video messages, and so on. Moreover, we derived a service flow regarding the required roles and the type of flow shown between each stakeholder. @*Conclusion@#Considering the ongoing pandemic, the untact visit service is designed to increase rapport and participation of parents, share the child’s information in real-time, and provide one-stop service without increasing healthcare providers’ work. It will be a useful visit service that can be applied and evaluated in various hospital settings and the PICU.
Full text:
Available
Index:
WPRIM (Western Pacific)
Language:
Korean
Journal:
Journal of Korean Academy of Nursing
Year:
2021
Type:
Article
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