Oral health quality of the workers of a telemarketing company and their satisfaction with the treatments provided by the corporative dental insurance plan
Braz. j. oral sci
;
14(4): 311-317, Oct.-Dec. 2015. ilus
Artículo
en Inglés
| LILACS, BBO
| ID: lil-797254
ABSTRACT
Aim:
To evaluate the oral health quality of the workers of a telemarketing company and their satisfaction with the dental treatments provided by the corporative dental insurance plan.Methods:
Data collection was by an online intranet questionnaire on dental service providers from Uberlândia/MG and Campinas/SP. It was addressed to 6000 associates, with objective and subjective questions, comprising the level of the telemarketing operators oral health, dental needs, satisfaction with dental care providers and the importance of having the laboral dental services provided by the company.Results:
After analysis of the results, we observed that57.52% of the workers required improvement in their oral health and 56.03% mentioned prevention as the largest need, 66.70% use the dental providers services, but only 31.34%were satisfied with them.Conclusions:
The results underscore that the workers have anintermediate level of dental needs, with prevention as top importance. Additionally, establishment of a basic attention program inside the company would increase the satisfaction and adhesionindexes of providers and the workers oral health.
Texto completo:
Disponible
Índice:
LILACS (Américas)
Asunto principal:
Atención Primaria de Salud
/
Salud Bucal
/
Salud Laboral
/
Atención Odontológica
/
Seguro Odontológico
/
Servicios de Salud del Trabajador
Límite:
Femenino
/
Humanos
/
Masculino
Idioma:
Inglés
Revista:
Braz. j. oral sci
Asunto de la revista:
Odontología
Año:
2015
Tipo del documento:
Artículo
País de afiliación:
Brasil
Institución/País de afiliación:
Prefeitura Municipal de Uberlândia/BR
/
Universidade de Campinas UNICAMP/BR
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