Assessment of hospital services by consumers: a study from a psychiatric setting.
Indian J Public Health
;
2003 Jan-Mar; 47(1): 14-21
Artículo
en Inglés
| IMSEAR
| ID: sea-109349
ABSTRACT
The present study revealed perception of forty-five patients and fifty nine family members selected from the outpatinet deptt. of a Psychiatric hospital. A semi-structured questionnaire was used. The issues like efficiency, punctuality, behaviour of doctors and other staff, waiting time, supply of draugs and diet and cleanliness of the hospital etc were enquired. More than ninety % of the patients and their escorts appreciated the services provided. Most of them (75-80%) was satisfied with supply of drugs, quality of diet, clinical care and cleanliness of the hospital. Measures for improvement were also suggested.
Texto completo:
Disponible
Índice:
IMSEAR (Asia Sudoriental)
Asunto principal:
Prejuicio
/
Relaciones Profesional-Paciente
/
Servicio de Psiquiatría en Hospital
/
Enfermería Psiquiátrica
/
Calidad de la Atención de Salud
/
Anciano
/
Femenino
/
Humanos
/
Masculino
/
Listas de Espera
Tipo de estudio:
Estudio pronóstico
/
Investigación cualitativa
País/Región como asunto:
Asia
Idioma:
Inglés
Revista:
Indian J Public Health
Año:
2003
Tipo del documento:
Artículo
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