Development of Performance Measure Indicators in Hospital Nursing Units / 간호학회지
Journal of Korean Academy of Nursing
;
: 451-460, 2005.
Artículo
en Coreano
| WPRIM
| ID: wpr-204281
ABSTRACT
PURPOSE:
The purpose of this study was to develop performance measure indicators for hospital nursing units based on a Balanced Scorecard (BSC).METHOD:
This study was a methodological study. The development process consisted of 3 stages. The first stage was setting up strategies for nursing units from a nursing department's mission and vision. The second stage was developing performance measure indicators after a validity check. The third stage was modifying developed performance measure indicators and classifying them.RESULTS:
7 strategies were set up according to 4 perspectives of a BSC. 15 performance measure indicators for hospital nursing units were developed, and the indicators were divided into 8 independent indicators and 7 shared indicators according to the degree of performance responsibility. In addition, they were classified into two groups, 7 leading indicators and lagging indicators.CONCLUSIONS:
The result of this study suggests that performance measure indicators for hospital nursing units provide a framework and method for nursing organizations' performance management. Also, the developed indicators are expected to provide valuable information for successful organization management.
Texto completo:
Disponible
Índice:
WPRIM (Pacífico Occidental)
Asunto principal:
Indicadores de Calidad de la Atención de Salud
/
Atención de Enfermería
/
Personal de Enfermería en Hospital
Límite:
Humanos
Idioma:
Coreano
Revista:
Journal of Korean Academy of Nursing
Año:
2005
Tipo del documento:
Artículo
Similares
MEDLINE
...
LILACS
LIS