2011 Shanghai customer satisfaction report of DSA/X-ray equipment's after-service / 中国医疗器械杂志
Chinese Journal of Medical Instrumentation
;
(6): 451-458, 2012.
Artículo
en Chino
| WPRIM
| ID: wpr-342903
ABSTRACT
To improve the manufacturer's medical equipment after-sale service, the fifth Shanghai zone customer satisfaction survey was launched by the end of 2011. The DSA/X-ray equipment was setup as an independent category for the first time. From the survey we can show that the DSA/X-ray equipment's CSI is higher than last year, the customer satisfaction scores of preventive maintenance and service contract are lower than others, and CSI of local brand is lower than imported brand.
Texto completo:
Disponible
Índice:
WPRIM (Pacífico Occidental)
Asunto principal:
Vigilancia de Productos Comercializados
/
Control de Calidad
/
Estándares de Referencia
/
Radiografía
/
Comportamiento del Consumidor
Tipo de estudio:
Estudio diagnóstico
Idioma:
Chino
Revista:
Chinese Journal of Medical Instrumentation
Año:
2012
Tipo del documento:
Artículo
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