Doctor-patient communication training mode for interns in a Chongqing hospital and its effect / 中华医学教育探索杂志

ABSTRACT

Objective To improve the teaching methods for doctor-patient communication skill of medical interns.Methods The present situation and the importance of doctor-patient communication were analyzed.The training model of doctor-patient communication was designed including the aspects of effective training content,training methods and assessment tools,etc.Totally 178 interns in our hospital between June and August 2013 were selected and were divided into two groups.The newly designed training model was applied in students in group A while routine training was applied in students in group B.Doctor-patient communication ability of interns was tested through writing instruments and on-the-spot communicating and investigating satisfaction degree of patients.SPSS 13.0 was applied to do statistical analysis and t test and Wilcoxon were used.Results Score of instrument writing and on-the-spot communication were higher in group A than in group B [Group A:(20.36 ±2.85),(21.18 ± 2.93) ; Group B:(14.79 ± 2.61) and (13.94 ± 3.07)],with statistically significant differences(P=0.000).In addition,according to a survey of 406 patients of group A,367 patients of group B,group A students' satisfaction degree after the training was significantly higher than that group B(59.85％ vs.11.99％)(P=0.000).Conclusion The newly designed doctor-patient communication training model can enhance the doctor-patient communication skills.