Mechanism of the medical dispute handling mechanism and its effects in Ningbo / 中华医院管理杂志

ABSTRACT

"The Provisional Regulations for Prevention and Handling of Medical Disputes in Ningbo" was issued as one of the mayor's instructions. This document advocates such principles as prevention priority, lawful handling, fairness, convenience and people oriented. Ningbo called into play a third party, the insurance claims settlement mechanism, and people's medication mechanism, which facilitated the 4-party cooperation and enriched means for dispute handling. A year of practice proved these efforts as successful in solving disputes, easing doctor-patient conflicts, improving doctor-patient relationship, avoiding loss of state-owned assets, as well as upgrading hospital management and quality of care of the hospitals.