Design of Services for Improving the Quality of Care of Hospitalized Children with Acute Diseases
Child Health Nursing Research
;
: 528-540, 2019.
Artículo
en Coreano
| WPRIM
| ID: wpr-785554
ABSTRACT
PURPOSE:
This study was conducted to design services for improving the quality of care of hospitalized children with acute diseases.METHODS:
The service design process had four phases discovery, definition, development, and delivery. The participants were 23 mothers of hospitalized children with an acute disease, and seven nurses and three doctors working at a pediatric hospital. Data were collected through self-report questionnaires, in-depth interviews, and observations. The data were analyzed using content analysis and descriptive statistics.RESULTS:
The participants reported needs for explanations about the treatment, skillful nursing, and environmental improvements. The concept of the services was familiarity and enjoyment, aimed at solving the problems of unfamiliarity and boredom. A six-guideline was presented for improving the quality of care of hospitalized children with acute diseases improvement of awareness, development of educational materials, improvement of skills, environmental improvements, play activities, and evaluations of user satisfaction.CONCLUSION:
These findings indicate that nursing services should deliver familiarity and enjoyment to hospitalized children and their families. The findings of this study emphasize that the service design methodology can be used to improve the quality of care of hospitalized children with acute diseases.
Texto completo:
Disponible
Índice:
WPRIM (Pacífico Occidental)
Asunto principal:
Calidad de la Atención de Salud
/
Tedio
/
Niño Hospitalizado
/
Enfermedad Aguda
/
Enfermería
/
Reconocimiento en Psicología
/
Hospitales Pediátricos
/
Madres
/
Servicio de Enfermería en Hospital
/
Servicios de Enfermería
Tipo de estudio:
Guía de Práctica Clínica
/
Investigación cualitativa
Límite:
Niño
/
Humanos
Idioma:
Coreano
Revista:
Child Health Nursing Research
Año:
2019
Tipo del documento:
Artículo
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