Practice and experience of preoperative conversation as involved by the office of doctor-patient relationship / 中华医院管理杂志
Chinese Journal of Hospital Administration
;
(12): 1010-1012, 2019.
Artículo
en Chino
| WPRIM
| ID: wpr-799994
ABSTRACT
Effective communication between doctors and patients can reduce the occurrence of medical complaints and disputes. The office of doctor-patient relationship acts as the complaints management department of the medical institution and undertakes the management of medical complaints. Since 2017, our hospital has introduced the staff of the doctor-patient relationship office to participate in major preoperative conversations. The mode establishes a communication bridge between clinicians and surgical patients and their families, so that patients′ informed consent is more complete and more realistic, and the sufficiency and effectiveness of doctor-patient communication is enhanced. It has a positive effect on medical complaints and dispute risk prevention.
Texto completo:
Disponible
Índice:
WPRIM (Pacífico Occidental)
Idioma:
Chino
Revista:
Chinese Journal of Hospital Administration
Año:
2019
Tipo del documento:
Artículo
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