Iranian patients' perspective of patients' rights: a qualitative study.

ABSTRACT

There is an increasing emphasis on “protecting patient rights”, which has a great influence on the patient’s well-being. This study aimed to explore patients’ perspectives of patients’ rights in the hospitals of Kurdistan University of Medical Sciences in Iran. This qualitative study used the content analysis method. The data were collected through in-depth interviews, conducted in Persian at the internal and surgical wards from 2012 to 2013. Consequently, interviews continued to be conducted on 20 patients, using content analysis, until data saturation. The findings highlighted aspects of patients’ rights and five themes emerged from the interviews having one’s dignity respected, receiving care of the requisite quality, being shown financial consideration, receiving adequate information, and having a desirable and pleasant environment. The patients believed that for their rights to be upheld, it is necessary that together with the provision of enough facilities and equipment, they need to be respected and offered ideal healthcare services. This could be achieved by removing barriers and facilitating procedures.