Key Elements for the Improvement of Healthcare Services for Foreigners in Korea: A Delphi Study / 간호행정학회지
Journal of Korean Academy of Nursing Administration
;
: 137-145, 2012.
Article
Dans Coréen
| WPRIM
| ID: wpr-126118
ABSTRACT
PURPOSE:
This study was performed to identify the key elements for the improvement of healthcare services for foreigners in Korea.METHOD:
Delphi technique was used for this study. As the members of an expert panel for this study, 32 healthcare professionals, who were physicians, nurses, administrators, and care coordinators, with at least 6 months of experiences in international clinics and healthcare services in five metropolitan areas in Korea participated. Data collections were conducted three times from August to October, 2009. The priority and the importance were analyzed using descriptive statistics in SPSS Win 15.0.RESULT:
The key element selected most frequently by the experts was the 'Healthcare providers' abilities for foreign languages' followed by 'Guidelines for facing medical accidences and disputes', 'Information and guide for healthcare services written in English', ''Informed consent preventing medical disputes', 'System of healthcare service fees for foreigners'.CONCLUSIONS:
The key elements for the improvement of healthcare services for foreigners in Korea were mostly the requirements for effective communication with the foreign clients and the systemic support. The key elements identified in this study can be applied usefully for the development of strategies to improve the quality of healthcare services for foreigners.
Texte intégral:
Disponible
Indice:
WPRIM (Pacifique occidental)
Sujet Principal:
Qualité des soins de santé
/
Personnel administratif
/
Méthode Delphi
/
Prestations des soins de santé
/
Émigrants et immigrants
/
Frais et honoraires
/
Corée
Type d'étude:
Guide de pratique
/
Évaluation en économique de la santé
Limites du sujet:
Humains
Pays comme sujet:
Asie
langue:
Coréen
Texte intégral:
Journal of Korean Academy of Nursing Administration
Année:
2012
Type:
Article
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