Reasonable Arrangement to Improve the Working Quality in PIVAS / 中国药房

ABSTRACT

OBJECTIVE:To summarize the key issues such as the drug waste and the phone calls affecting the working efficiency in pharmacy intravenous admixture service(PIVAS)and to put forward countermeasures so as to improve the working quality there.METHODS:The records about the drug waste in PIVAS and the phone calls that affected the working efficiency from clinical departments were analyzed statistically.RESULTS:Dispensing error and drug return were the main factors accountable for the drug waste in PIVAS.The proportion of phone calls from clinical departments demanding drug bills and drug dispensing was the highest,which greatly affected the working efficiency in PIVAS.CONCLUSIONS:The clinical staff should be informed not to make the unnecessary calls to PIVAS so as to improve the working quality in PIVAS.