Analyzing and Controlling Dispensing Error in Hospital Outpatient Pharmacy by Total Quality Management Method / 中国药房
China Pharmacy
;
(12)2007.
Article
Dans Chinois
| WPRIM
| ID: wpr-532791
ABSTRACT
OBJECTIVE:
To improve hospital dispensing system and reduce dispensing error.METHODS:
The causes of 65 cases of dispensing error occurred in outpatient pharmacy were analyzed by employing total quality management (TQM) method from 5 aspects human,machine,material,method and environment.RESULTS:
Among the 5 kinds of factors,the "human" factor took the lead,which accounted for 83% of the dispensing errors. Quality control carried out aimed at the primary factor contributed to the reduction of dispensing error cases,down from previous annual average 16 cases to 1 case of the first 10 month in 2008.CONCLUSION:
TQM method contributed to the reduction of dispensing error rate in hospital outpatient pharmacy.
Texte intégral:
Disponible
Indice:
WPRIM (Pacifique occidental)
langue:
Chinois
Texte intégral:
China Pharmacy
Année:
2007
Type:
Article
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