Application Research of Video Interaction Service Platform for Hospital Wards / 医疗卫生装备

ABSTRACT

Objective To modify the way of information-learning for in-ward patients and the modes of living and business services within or out of hospital, thus improving the service acquisitiveness and patient's satisfaction. Methods Based on the integration of the current hospital equipments and internal information, digital service platform was constructed by utilizing all kinds of technologies such as cable television network, broadband local network, internet, multi-media, embedded microcomputer, etc. Results In-ward patient can enjoy video on demand (VOD), bill inquiry, ordering meal, amusement games, business services and external hospital service conveniently via remote control and television in the room. Conclusion The platform introduces the digital technology into non-medical service in hospital. As an innovation in information technology and service pattern, the platform has a future in application.