Factors that Have Effects on Public Health Center Volunteers' Satisfaction with Their Work

ABSTRACT

PURPOSE: This study was to investigate the relationship between self-esteem and satisfaction with volunteer work in a population of health care center volunteers. Ultimately, the results from this study would help to find ways to keep volunteers continuing their work. METHODS: The participants of this study were 179 volunteers who were affiliated with three health care centers located in Gyeonggi-do. Descriptive statistics and multi-stage regression were conducted to analyze data. RESULTS: Self-esteem was significantly associated with the satisfaction with volunteer activity. In addition, the relationship with clients rather than volunteers' general characteristics was also significantly related to the satisfaction with volunteer work. CONCLUSION: Therefore, it is necessary to increase a volunteer's self-esteem so that the volunteer can keep continuing his or her volunteering activities. Also, in order to promote good relationships between the volunteers and the clients, it will be important to teach communication skills to volunteers.