Systematic review on health care professionals' competencies in the care of LGBT+ individuals / Revisão sistemática sobre competências de profi ssionais de saúde na assistência ao público LGBT+

ABSTRACT

This review encompasses both national and international literature about training needs analyses for health care professionals working with the LGBT+ population. The descriptors "health professionals", "health providers", "LGBT","training needs analysis" were searched in the following databases Academic OneFile, Academic Search Complete, Medical Literature Analysis and Retrieval System Online, Virtual Health Library, Cumulative Index to Nursing and AlliedHealth Literature, Complementary Index, Business Source Complete, Education Source, Gender Studies, National Center for Biotechnology Information, Scientifi c Electronic Library Online, SportDiscus, and PsycINFO. Inclusion criteria wereempirical articles, published from 2007 to 2017, in indexed and peer-reviewed journals, available in full text, in Portuguese or English versions. Of the 17 included articles, most were published in North American countries. There is a need for training and formal protocols within institutions. Training had positive results. No instruments about the competencies for health care professionals working with the LGBT+ population were identifi ed. Further studies should be conducted in the fi eld of health care professionals training to provide satisfactory health care services to this public.

RESUMO

Revisar a literatura nacional e internacional quanto à análise de necessidades de treinamento para profi ssionais de saúde no atendimento ao público LGBT+. Os descritores "health professionals", "health providers", "LGBT", "training needs analysis" foram pesquisados nas seguintes bases de dados Academic OneFile, Academic Search Complete, Medical Literature Analysis and Retrieval System Online, Biblioteca Virtual em Saúde, Cumulative Index to Nursing and Allied Health Literature, Complementary Index, Business Source Complete, Education Source, Gender Studies, National Center for Biotechnology Information, Scientific Electronic Library Online, SportDiscus e PsycINFO. Os critérios de inclusão utilizados foram artigos empíricos, publicados entre 2007-2017, em revistas indexadas e avaliação por pares, textos na íntegra, em português ou inglês. Nos 17 artigos selecionados prevaleceram publicações norte-americanas; há uma carência de capacitações e de protocolos científicos em instituições; os treinamentos realizados tiveram resultados positivos; e nenhum instrumento sobre competências de profissionais de saúde na assistência ao público LGBT+ foi identificado. Pesquisas devem ser realizadas no domínio de capacitações dos profissionais de saúde para prestar assistência satisfatória a esse público.