PMAQ - CEO External Evaluation: Revealing Indicators for Planning Services
Pesqui. bras. odontopediatria clín. integr
;
18(1): 3178, 15/01/2018. tab
Artigo
em Inglês
| LILACS, BBO
| ID: biblio-966750
ABSTRACT
Objective: To analyze the indicators of planning and management actions for the work process organization in Centers of Dental Specialties (CEO) presented in the external evaluation tool to the Improving Access and Quality of CEO - AIQP-CEO Program and to provide a follow-up and monitoring tool of goals. Material and Methods: Crosssectional study with the use of secondary data from the external evaluation of 930 CEOs in Brazil. A descriptive analyses of indicators identified in the "Planning and managing actions for work process organization in CEO" sub-dimension was performed. It provides two monitoring tools: monthly production for each specialty, and monthly minimal and mandatory performance of CEO goals. Results: It was shown that 85.4% of CEO teams have made the monitoring of the goals established to each offered specialty, and 73.1% have performed self-assessment in the last six months, in which most of the teams (647 - 69.6%) have used the Self-Assessment to the Improving Access and Quality Program - SAIQP. It was demonstrated that of the 680 teams that performed selfassessment, 612 (65.8%) consider the results in the teamwork organization. Conclusion: The PMAQ CEO external evaluation brought important information to the qualification process of health services. Concerning the planning, the majority of teams performed the follow-up of goals and self-assessment, and they used the self-assessment results in the teamwork organization. According to results, some tools should be used to support CEO teams in the follow-up of the monthly production by specialty and in the monitoring of goals.
Texto completo:
DisponíveL
Índice:
LILACS (Américas)
Assunto principal:
Especialidades Odontológicas
/
Gestão em Saúde
/
Planejamento em Saúde
/
Acessibilidade aos Serviços de Saúde
Tipo de estudo:
Estudos de avaliação
/
Estudo observacional
/
Estudo de prevalência
/
Fatores de risco
País/Região como assunto:
América do Sul
/
Brasil
Idioma:
Inglês
Revista:
Pesqui. bras. odontopediatria clín. integr
Assunto da revista:
Odontologia
Ano de publicação:
2018
Tipo de documento:
Artigo
País de afiliação:
Brasil
Instituição/País de afiliação:
Federal University of Minas Gerais/BR
/
Federal University of Pernambuco/BR
/
Supporter of Primary Health Care of the Municipal Health Department of Goiânia/BR
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