[ role of medical records in the implementation of the EFQM model in hospital]

ABSTRACT

Background and Aim: Information is a factor for organizations success and organizations try to stay in this competitive world. In each organization, there are sections that have special role in information aspect; in hospitals and healthcare centers, this role is for medical record section which organizes all of the patients' health care information. Paying attention to function quality in this section[medical record] is very important. Since health ministry introduce[EFQM] as an Excellence Model for hospitals, there fore, the role and importance of medical record section in implementation of this model and its criteria is determined