Assessment of hospital services by consumers: a study from a psychiatric setting.
Indian J Public Health
;
2003 Jan-Mar; 47(1): 14-21
Artigo
em Inglês
| IMSEAR
| ID: sea-109349
ABSTRACT
The present study revealed perception of forty-five patients and fifty nine family members selected from the outpatinet deptt. of a Psychiatric hospital. A semi-structured questionnaire was used. The issues like efficiency, punctuality, behaviour of doctors and other staff, waiting time, supply of draugs and diet and cleanliness of the hospital etc were enquired. More than ninety % of the patients and their escorts appreciated the services provided. Most of them (75-80%) was satisfied with supply of drugs, quality of diet, clinical care and cleanliness of the hospital. Measures for improvement were also suggested.
Texto completo:
DisponíveL
Índice:
IMSEAR (Sudeste Asiático)
Assunto principal:
Preconceito
/
Relações Profissional-Paciente
/
Unidade Hospitalar de Psiquiatria
/
Enfermagem Psiquiátrica
/
Qualidade da Assistência à Saúde
/
Idoso
/
Feminino
/
Humanos
/
Masculino
/
Listas de Espera
Tipo de estudo:
Estudo prognóstico
/
Pesquisa qualitativa
País/Região como assunto:
Ásia
Idioma:
Inglês
Revista:
Indian J Public Health
Ano de publicação:
2003
Tipo de documento:
Artigo
Similares
MEDLINE
...
LILACS
LIS