Why Do Some People Still Fail to Utilize Affordable Non-Communicable Diseases (NCDs) Screening Services?: a Qualitative Study Among White Collar Workers in Depok, West Java, Indonesia

ABSTRACT

Background: Indonesia Basic Health Research (IBHR) 2013 results show that Depok citizens were at risk of non-communicable diseases (NCDs). However, participation on NCDs screening test among white collar workers was still 46.4%. Aim & Objective: The aim of this study is to explore barriers and challenges in accessing and implementing NCDs screening service at City Hall Depok. Methods and Material: This research used qualitative method. The data were collected through focus group discussion, in-depth interview, and document review. Results: The knowledge of informants about NCDs and NCDs screening needs improvement. The barriers for participating in NCDs screening were tight work schedule, lack of information about NCDs screening programs, long queue, fear of an existing disease, and attention to the privacy of participants. Conclusions: Policy support and cooperation both across programs and sectors will be needed for future improvement. Education concerning NCDs and NCDs screening must be improved to engage utilization.