Assessment of client satisfaction in a paediatric ward.
Ceylon Med J
;
1996 Dec; 41(4): 148-50
Artigo
em Inglês
| IMSEAR
| ID: sea-48426
ABSTRACT
OBJECTIVE:
To assess client satisfaction of bystanders regarding (a) outcome of the illness and treatment and (b) advice given regarding the illness and attitudes of doctors.DESIGN:
A descriptive cross-sectional study based on an interviewer administered questionnaire.SETTING:
A ward at Lady Ridgeway Children's Hospital, Colombo. STUDY SAMPLE The bystanders of children discharged in the morning during the defined study period of May to November 1994.RESULTS:
The majority of bystanders were satisfied with the care of their children, but were less satisfied with the advice they had received regarding the illness.
Texto completo:
DisponíveL
Índice:
IMSEAR (Sudeste Asiático)
Assunto principal:
Humanos
/
Estudos Transversais
/
Satisfação do Paciente
/
Adulto
/
Escolaridade
/
Unidades Hospitalares
Tipo de estudo:
Estudo observacional
/
Estudo de prevalência
/
Fatores de risco
Idioma:
Inglês
Revista:
Ceylon Med J
Ano de publicação:
1996
Tipo de documento:
Artigo
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