The Effect of Emotional Intelligence on Self-efficacy and Job Stress of Nurses: Mediating Role of Self-efficacy / 간호행정학회지

ABSTRACT

PURPOSE: This study was to investigate the relationship among emotional intelligence, self-efficacy and job stress of nurses. METHOD: Data was collected from convenient sample of 265 nurses who work for a university hospital in a city. The Questionnaire measured the level of emotional intelligence, self-efficacy and job stress of nurses. The data were analyzed using descriptive statistics, t-test, ANOVA, scheffe' test, pearson's correlation coefficient and hierarchical multiple regression. RESULT: The mean score of emotional intelligence was 3.41(+/-.37), self-efficacy was 3.27(+/-.45) and job stress was 3.35(+/-.65). There were significant differences on self-efficacy according to age, marital status and education level. And there were significant differences on job stress according to age, working unit. It was a significant positive correlation between emotional intelligence and self-efficacy. The emotional intelligence and self-efficacy were significantly negative correlation with job stress. The emotional intelligence explained 24.8% of self-efficacy and 1.9% of job stress and self-efficacy explained 2.7% of job stress. And the self-efficacy was showed a mediate variable between emotional intelligence and job stress. CONCLUSION: To decrease job stress, nursing managers ought to develop the emotional intelligence and self-efficacy of nurses, reinforce as a mediating role between emotional intelligence and job stress.