Self Efficacy, Organizational Commitment, Customer Orientation and Nursing Performance of Nurses in Local Public Hospitals / 간호행정학회지
Journal of Korean Academy of Nursing Administration
;
: 507-517, 2016.
Artigo
em Coreano
| WPRIM
| ID: wpr-156055
ABSTRACT
PURPOSE:
The local public hospitals in Korea are regarded as institutions that must consider the provision of good quality public health services, as well as profitability. Therefore it is important to improve nursing services to produce positive change in local public hospitals. This study was done to examine the relationships between self efficacy, organizational commitment, customer orientation and nursing performance for nurses in local public hospitals.METHODS:
For this study, 5 of 34 institutions were selected through random sampling and 134 nurses working in local public hospitals were selected. Data were collected from March 28 to April 8, 2016 using self-report questionnaires. Collected data were analyzed using independent t-test, one-way ANOVA, Scheffé test, Pearson correlation coefficient and multiple regression with SPSS/WIN 18.0.RESULTS:
The major findings are summarized as follows (1) There were significant positive correlations between self efficacy, organizational commitment, customer orientation, and nursing performance. (2) The factors affecting nursing performance were self efficacy, organizational commitment, and customer orientation, in that order, and these variables explained 57% of nursing performance.CONCLUSION:
Administrators in local public hospitals should use the results of this study to develop a strategy for improving nursing performance.
Texto completo:
DisponíveL
Índice:
WPRIM (Pacífico Ocidental)
Assunto principal:
Saúde Pública
/
Pessoal Administrativo
/
Enfermagem
/
Autoeficácia
/
Hospitais Públicos
/
Coreia (Geográfico)
/
Serviços de Enfermagem
Limite:
Humanos
País/Região como assunto:
Ásia
Idioma:
Coreano
Revista:
Journal of Korean Academy of Nursing Administration
Ano de publicação:
2016
Tipo de documento:
Artigo
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